Introduction
equinox-gain ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal information when you use our website and services.
We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following categories of personal data:
- Identity Data: Name of parent/guardian and child
- Contact Data: Email address, postal address
- Programme Data: Enrolled programmes, attendance records, progress information
- Technical Data: IP address, browser type, device information, pages visited
- Communication Data: Records of correspondence with us
How We Use Your Information
We use personal data for the following purposes:
- To process enrolments and manage programme participation
- To communicate with parents about their child's progress
- To send programme schedules, updates, and relevant information
- To respond to enquiries and provide customer support
- To improve our website and services
- To comply with legal obligations
Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: Processing necessary for the performance of our services
- Legitimate Interests: To improve our services and communicate relevant information
- Consent: Where you have given explicit consent for specific purposes
- Legal Obligation: Where processing is required by law
Data Sharing
We do not sell your personal data to third parties. We may share data with:
- Service providers who assist with our operations (e.g., payment processors, email services)
- Professional advisers including accountants and legal advisers
- Regulatory authorities where required by law
All third parties are required to respect the security of your data and treat it in accordance with applicable law.
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure
- Encrypted data transmission
- Access controls and authentication
- Regular security assessments
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enrolment records are typically retained for six years after the last programme participation. You may request deletion of your data at any time, subject to legal retention requirements.
Your Rights
Under data protection law, you have rights including:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restriction: Request limitation of processing
- Portability: Request transfer of your data
- Objection: Object to certain types of processing
To exercise any of these rights, please contact us at [email protected].
Children's Privacy
Our services are designed for children, and we take their privacy seriously. We only collect information about children with parental consent. Parents may access, correct, or delete their child's information at any time by contacting us.
Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: [email protected]
Address: 45 Park Row, Leeds, LS1 5JL, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.